Our Mobile Alerts have been upgraded to a more convenient platform, right inside the Stillman Bank Mobile App! With the upgrade, you have more banking power right at your fingertips! Get notified about account activity, turn your debit card on and off, report lost or stolen cards, set up travel notifications, create spending limits, and more!

**Customers currently enrolled in our legacy text banking & mobile alerts that come from 877-523-5645 need to re-establish alerts through the Stillman Bank Mobile App.**

Account & Debit Card Alert Options

There are a variety of account & debit card alert options available to help you keep your money safe! With these alerts, you’ll always know exactly what’s happening with your money, and you can watch for suspicious activity right from your phone.

  • Balance alerts: receive an alert when your balance goes above or below a specific amount
  • Transaction alerts: receive an alert when a credit (deposit) or debit (withdrawal) is over a specific amount.
  • Blocked transaction alerts: choose alert delivery method when a transaction is blocked
  • Notification alerts: choose alert delivery method when transaction has been processed
  • Toggle the switch on top to turn your debit card on and or off if it is lost or stolen
  • Locations: block transaction or send notification for international transactions
  • Merchant types: block transaction or send notification for specific types of merchants
    • Age-Restricted
    • Department Store
    • Entertainment
    • Gas Station
    • Grocery
    • Household
    • Personal Care
    • Restaurant
    • Travel
    • Other
  • Transaction types: block transaction or send notification for specific transaction types
    • ATM
    • Auto Pay/Recurring
    • eCommerce
    • In-Store
    • Mail/Phone Order
    • Other
  • Report your debit card as lost or stolen
  • Spending limits: transactions over a specific amount will be blocked and an alert will be sent
  • Spending alert: receive an alert when a transaction is over a specific amount
  • Monthly spending limits: transactions that would bring your monthly spending total over your set limit will be blocked and an alert will be sent
  • Monthly spending alert: receive an alert when a transaction would bring your monthly spending total over your set limit.

 

Getting Started

To access account & debit card alerts, log in to your Stillman Online Banking or open your Stillman Bank Mobile App. Don’t have the app? Search “Stillman Bank” in the App Store or Google Play Store to download. If you don’t remember your login credentials, give us a call.

For more information about the Stillman Bank Mobile, including additional features and benefits, click the button below.

Mobile Banking

 

How to Set Up Account Alerts

  1. Once you are signed in to the mobile app, from your dashboard, tap the account you would like to set up alerts for.
  2. On the Details screen, tap Alert Preferences. 
  3. On the Alert Preferences screen, there are two different types of account alert options: Balance and Transaction. Tap + Add alert to set up your alert preferences. Alert messages are sent instantly using any of the delivery channels you choose – text message, email, and/or in-app message. 

*NOTE: These account alerts will generate every time a transaction takes place that matches your criteria.  These alerts are simple and only include the dollar amount of the transaction. If you are interested in receiving more specific information about the debit card transactions on your account, including the name of the merchant, please see below for how to set up Debit Card alerts.*

How to Set Up Debit Card Alerts

  1. Once you are signed in to the mobile app, from your dashboard, tap the account you would like to set up alerts for.
  2. On the Details screen, tap Card Management. 
  3. To turn your debit card on or off, use the toggle next to your name and account number. The debit card is on when the toggle is green, and gray when it is off.
  4. On the Manage card screen, tap Alerts and protections.
  5. On the Alerts and protections screen, there are several alerts and protection options to choose from.
    • To be alerted on all transactions, toggle on the Notify me on all transactions option.
    • To set more specific alerts, tap Locations, Merchant types, or Transaction types and choose the categories you’d like to be notified about. You may also choose to block transactions by tapping the Block transaction option under each category.
    • To set spending limits on your debit card, tap Spending limits and set the parameters accordingly.

To Set Up Account & Debit Card Alerts via Online Banking on a computer:

  1. From your dashboard, click on the applicable account and then click on the Alert preferences icon on the right side of the page.
  2. Click on Balances, transactions, and deposits.
  3. You can add Balance, Transaction, or Debit Card Management (if applicable) alerts by clicking on + Add alert on each section.

Questions? 

If you have any questions or need assistance accessing mobile alerts or debit card protections, please give us a call. We’re happy to help!

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